Datacall ensures a strict methodology in designing and implementing your satisfaction survey:
- We determine all the types of contacts
- We construct the analysis of the scenarios
- We define the volume of people surveyed (comprehensive or representative in terms of quotas).
- We design the satisfaction questionnaire.
- The team DATACALL contact contacts directly by e-mail or by telephone.
- The campaign will lasts till the agreed time.
- An exchange of e-mail may be accompanied by a call
- Communication details can be systematically recorded and kept available.
- Regular reporting is organized according to the specificity of the satisfaction survey.
- Depending on your wishes, the results can be communicated as such or in a structured analysis provided by a Consultant DATACALL.